7-Eleven at 14718 Madison Avenue, Lakewood, Ohio.

Not personable at all...kinda rude & act like you are bothering them...

The customer service is horrible here, they never have anything stocked for coffee, and the management sucks! The lady who works in the morning gave me an attitude for bringing my dog in the store when another employee told me I could, then when I went to tie him up outside, she had dumped my coffee so I made a new one. When I asked where it went she gave me a rude answer saying she didn't think I was coming back. The next time I came in, I asked if she had any more small coffee cups and very rudely she sarcastically pointed out where they were. I tried to not hold that grudge but then this morning the cashier would not break a twenty that I received from their atm machine even though I am a daily customer and I bought something as well that day. She tells me sorry this isn't a bank. How rude! So when I asked how can I get change she says I have to buy something again and if I'm lucky id only get all one dollar bills. So I bought a banana and she rolled her eyes and got pissed off at me. I'm very disappointed because I love 7-11 and the one here is just so bad!!!